Privacy Policy

We respect your privacy and are committed to maintaining it. When you shop on our shopping store, we will ask you to input your information and will collect Personal Information from you such as your name, e-mail address, billing address, shipping address, telephone/ mobile number, product selections, credit card or other payment information and password.

We recognize your right to confidentiality and are committed to protecting your privacy. We do not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give to us is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. When navigating our web site, personal information about you is not collected automatically or without your knowledge.

We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

If you consent, to notify you of products or special offers that may be of interest to you. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

We will not release your Personal Information to any company outside for mailing or marketing purposes.

We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer. `Cookies` cannot harm your computer and do not contain any personal or private information. We do not hold any of your credit card information. This information is securely collected by our authorized payment processors. 

In short, we always strive to respect the privacy of our customers completely. We use the information we collect on the Store to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry's most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.

Shipping Policy

  • We offer delivery of our products across the globe. Courier companies do not deliver to P.O. Box address, so you must provide full street address with postal code / zip code and telephone / mobile number.
    • Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the doorbell.
    • We do not ship the products on Sundays and public holidays in India as our logistic partner does not pick-ups on those days.
    • Once an order is dispatched, if order / product will return to us because of incomplete address / wrong address, then we are not responsible in such cases and we will not provide any refunds.

    Shipping Cost

    • Shipping cost is based on the product weight and delivery location. The weight of any product can be found on its detail page.
    • We offer free shipping to within India.

    Shipment and Tracking details

    • We use to send an email confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail.
    • Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites.

    VAT & Custom Duties

    • VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
    • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
    • They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

    What if any Delays

    • Times to ship the product mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
    • If, for any reason, there is going to be a delay in shipping because a item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail
    • Dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.

Return Policy

Dude Seriously is committed to providing its customers complete satisfaction. Dude seriously strives to enhance the shopping experience of its customers, while providing the best quality products and services. In order to ensure the same, Dude Seriously  is always ready and willing to go the extra mile for its customers. In case you are unsatisfied with the product received from Dude Seriously , you may contact us with your complaints/feedbacks at dudeseriouslysurat@gmail.com which shall revert back to you at the earliest. Please note that for creating a desired fit, pattern and look of a product, alterations are required.

In case the customer does not have access to local alteration facilities, Dude Seriously recommends the use of the safer measurement options offered by it, in order to minimize any chances of error:

- Buy unstitched items from us and get them tailored by your personal stylist or boutique.
- Try to choose as shown options to minimize errors.
- Try to choose from standard sizes as given in our size chart as risk is more if you choose customization option.
- Send your best fitting garment as sample.
- Ask us to send you the dummy garment for the fittings & style approval before we start working on your original outfit or item.

Your Privacy - Our Commitment

Dude Seriously, through its website, is extremely proud of it’s commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

PRODUCT RECEIVED IN DAMAGED CONDITION / MANUFACTURING DEFECT OR WRONG ITEM

On receipt, in case it is noticed that the outer packing of the product is damaged or tampered with, immediately verify the quality/quantity of the product against the invoice, before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Customer should also lodge a proper complain with the local office of the courier agency, so that Dude Seriously  may peruse the same in future, so as to avoid such occurrences in future.

In case of receipt of product in damaged condition or, with manufacturing defect or a wrong product has been received, kindly contact us at dudeseriouslysurat@gmail.com , within 24 hours of receipt of product.

Kindly retain all packaging materials and product until receipt of instructions of the Dude Seriously  regarding the same.

In case of any other complaints, email us at dudeseriouslysurat@gmail.com , within 24 hours of receiving the product.

DO NOT return any product, before receiving confirmation from Dude Seriously  for the same. In case any product is returned without such confirmation, Dude Seriously  does not guarantee any credit or replacement of the product.

The email should contain comprehensive details of the defects/complaints of the single order/package delivery. Please note that Dude Seriously  shall examine the returned products for all such defects/variations, on the basis of the customer’s emails.

All defective products being returned to Dude Seriously  shall be done ONLY through registered airmail/courier.

All shipping costs of returning the defective products back to India over and above such amount paid by customer towards shipping charges while receiving the same from India are to be borne by the customer entirely. All products stitched as per given measurements hence, we dont provide rerurns once we deliver Stitched Products. 

All defective products ALONG WITH COPY OF INVOICE, ORIGINAL PACKING AND IN THE ORIGINAL CONDITION as sent to customer, shall have to be sent back to Dude Seriously  within ten (10) working days from receipt of confirmation for the same from Dude Seriously .

Safe receipt of defective product by Dude Seriously  is sole responsibility of the customer.

While returning the defective product, kindly mark the package as ‘DEFECTIVE RETURNS’.

In case it is found on examination of product/invoice/order receipt that the error has occurred due to customer, then Dude Seriously  shall make the necessary modifications/alternations, AT THE COST OF THE CUSTOMER. In the rare circumstances when original fabric is unavailable for purpose of such alterations/modifications, Dude Seriously  may use plain fabric of the same color. CUSTOMER MAY HAVE TO BEAR THE COST OF SUCH 

Disclaimer

By using Dude Seriously , the user unconditionally accepts the terms and conditions of use as given here under :

Before jumping to any conclusions or placing an order, the user may carefully read products information and services displayed in relevant sections and information in frequently asked questions.

www.Dude Seriously .com is owned and managed by Jagdamba Sarees Pvt.Ltd. All the contents of the site are only for general information or use. They do not constitute advice and should not be relied upon in making any decision.

Certain elements of the site will contain material submitted by users. Dude Seriously  accepts no responsibility for the content or accuracy of such material.

Dude Seriously  is not responsible for the contents of any linked sites. We do not endorse the companies or products to which it links. Your access to any of these third party sites is done entirely at your own risk.

The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products.

Dude Seriously  will not be liable for any loss of data, loss/profits or any damages under any circumstances what so ever including any circumlocutory, special, subsidiary, indirect, consequential or other damages that result from the use of or inability to use the products/services offered at Dude Seriously . In no occurrence/event shall Dude Seriously  be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to Dude Seriously  for any specific product or service.

With a view to provide our users/customers latest information and material, Dude Seriously  will make changes in the products or services described on this site from time to time. The prices displayed on website are for Internet orders. Availability and prices of items are cause to undergo change without prior notice. Any prices displayed on Dude Seriously  may not be indicative of the actual selling prices in any particular area. We at Dude Seriously , reserve the right to limit sales, including the right to prohibit sales to re-sellers. Dude Seriously  is not responsible for any typographical or photographic errors/shortcomings.

Apart from any or all of the aforesaid terms, conditions & disclaimers, any refund or payment by Dude Seriously  to the user (or anybody acting on his behalf for any reason whatsoever) shall not become a waiver of any or all of the terms and conditions made and shall not become a precedent for similar actions/claims in future or confer any rights on the applicant. All such refunds or payments, if any when made, shall be subjected to a deduction of $25 on account of Bank charges and other processing overheads.

Limitation of Liability:

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall www.Dude Seriously .com or any of its employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the www.Dude Seriously .com Web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of www.Dude Seriously .com Has been advised of or should have known of the possibility of such damages. In no event will www.Dude Seriously .com be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period proceeding the date on which the claim arose.

All Rights Reserved By Dude Seriously 2017